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Frequently Asked Questions
Tell me about shipping?
All orders are carefully processed within 1–2 business days after confirmation. Each piece is inspected to ensure quality and accuracy.
We ship both within the United Kingdom and internationally. Our shipping partners are reliable and provide tracking for all shipments.
Your jewellery is packaged securely to prevent damage during transit, ensuring it arrives in perfect condition.
Estimated delivery times vary depending on location:
- UK: 2–5 business days
- International: 7–14 business days (may vary by country)
Once your order is shipped, a tracking number will be provided so you can monitor its journey.
What materials are used in The Boho Base jewellery?
Our jewellery is crafted using high-quality alloys such as 304 stainless steel, gold, silver, brass, and premium alloys. We use 18k Gold ION (IP) and rack coating to ensure long life and durability. Material details are listed in each product description.
Do you offer handmade or custom jewellery?
Yes, many of our pieces are handcrafted, and we also accept custom orders based on products on the site. So, if you want a necklace to match your earrings please let us know.
Is your jewellery suitable for sensitive skin?
Most of our jewellery is skin-friendly. However, if you have specific sensitivities, we recommend reviewing the material details before making a purchase.
How should I care for my jewellery?
To maintain its quality and finish, store the jewellery in a dry place, wipe it with a soft cloth after use, and avoid contact with water, perfume, and chemicals.
Will the jewellery look exactly like the product photos?
We strive to display our products as accurately as possible. However, slight variations in color or texture may occur due to lighting, screen settings, or the handmade nature of some pieces.